Business English course + professional speaking practice

Modul 1. WORK

• Jobs and industries
• Places and departments
• Types of work
• Work and numbers
• Getting to work

Modul 2. BUSINESS TRAVEL

• Business travel 1: at the airport
• Business travel 2: at the hotel

Modul 3. NUMBERS

• Numbers and years
• Ordering numbers, parts of numbers

Modul 4. CAREERS

• Who’s the boss?
• Ways of working
• Getting to the top
• Skills
• Qualifications and training
• E-learning

Modul 5. TIME

• Numbers and time
• Timetables
• Days and dates
• Time expressions
• Do you have time?
• Project management
• Free time and holidays

Modul 6. MONEY

• Notes and coins
• Prices
• Numbers and money
• Can we afford it?
• Pay and benefits
• Company banking
• Companies and money

Modul 7. PRODUCTS AND SERVICES

• Product details
• Services
• What’s it made of?
• From producer to customer
• Where’s it sold?
• Product instructions
• Problems with products

Modul 8. SOCIALIZING

• Socializing 1: nice to meet you
• Socializing 2: at the restaurant
• Socializing 3: networking

Modul 9. TELEPHONING

• Telephoning 1: starting and ending
• Telephoning 2: spelling and numbers
• Telephoning 3: checking information
• Telephoning 4: messages
• Telephoning 5: the wrong number

Modul 10. BUSINESS WRITING

• Business writing: introduction
• Business writing: emails 1
• Business writing: emails 2
• Business writing: letters

Modul 11. PRESENTATIONS

• Presentations 1: getting started
• Presentations 2: the main part
• Presentations 3: comparing trends
• Presentations 4: site tours

Modul 12. MEETINGS

• Meetings 1: organizing a meeting
• Meetings 2: chairing a meeting
• Meetings 3: opinions and suggestions
• Meetings 4: agreeing action and closing

Modul 1. JOBS, PEOPLE AND ORGANIZATIONS

• Work and jobs
• Ways of working
• Recruitment and selection
• Skills and qualifications
• Pay and benefits
• People and workplaces
• Companies and careers
• Problems at work
• Managers, executives and directors
• Businesspeople and business leaders
• Organizations

Modul 2. PRODUCTION

• Manufacturing and services
• The development process
• Innovation and invention
• Products and services
• Materials and suppliers
• Business philosophies

Modul 4. MARKETING

• Buyers, sellers and the market
• Markets and competitors
• Marketing and market orientation
• Products and brands
• Price
• Place
• Promotion
• E-commerce

Modul 5. MONEY

• Sales and costs
• Profitability and unprofitability
• Getting paid
• Assets, liabilities and the balance sheet
• The bottom line
• Share capital and debt
• Success and failure
• Mergers, takeovers and sell-offs

Modul 5. TIME

• Numbers and time
• Timetables
• Days and dates
• Time expressions
• Do you have time?
• Project management
• Free time and holidays

Modul 6. FINANCE AND THE ECONOMY

• Personal finance
• Financial centres
• Trading
• Indicators

Modul 7. DOING THE RIGHT THING

• Wrong doing and corruption
• Business ethics

Modul 8. CULTURE

• Business across cultures

Modul 9. TELEPHONING AND WRITING

• Telephoning 1: phones and numbers
• Telephoning 2: trying to get through
• Telephoning 3: getting through
• Telephoning 4: arrangements and ending calls
• Business communication 1: staying in touch
• Business communication 2: email
• CVs, cover letters and emails
• Interns, trainees and apprentices

Modul 10. BUSINESS SKILLS

• Meetings 1: types of meetings
• Meetings 2: the chair
• Meetings 3: points of view
• Meetings 4: agreement and disagreement
• Meetings 5: discussion techniques
• Presentations 1: key ideas
• Presentations 2: key steps
• Presentations 3: audience interaction
• Negotiations 1: situations and negotiators
• Negotiations 2: preparing
• Negotiations 3: win-win
• Negotiations 4: reaching agreement

Modul 1. THE HUMAN DIMENSION

• The working environment
• Management styles
• Employment employability
• Flexibility and inflexibility
• Work-life balance
• Managing talent
• Team building
• The right skills
• Equality and diversity

Modul 2. QUALITY

• What is quality?
• Quality standards
• Quality and people
• Striving for perfection

Modul 3. COMPETITIVE STRATEGY

• Strategic thinking
• Competition
• Companies and their industries
• Key strategic issues
• Innovation
• Preparing for the future
• Risk and uncertainty

Modul 4. MARKETING

• The four Ps and beyond
• Customer satisfaction
• Knowing your customers
• Brands and branding
• Global brands

Modul 5. LOGISTICS

• Supply chain management
• Logistics
• Outsourcing and offshoring

Modul 6. THE INTERNET AND ITS USES

• Accessing the internet
• Online communication
• Knowledge and the internet
• Internet security
• The sharing economy
• Intellectual property

Modul 7. COMPANY FINANCE

• Financial performance
• Profit and loss account
• Balance sheet
• Cashflow statement
• Comparing performance
• Shareholder value
• Accounting standards

Modul 8. BOOM AND BUST

• The business cycle
• Bursting bubbles

Modul 9. CORPORATE RESPONSIBlLITY

• Corporate social responsibility
• Social reporting
• Green issues
• Climate change
• Corporate governance
• Ethical investment

Modul 10. THE GLOBAL ECONOMY

• Globalization
• Investment and debt
• Trade
• International aid
• Sustainable development

Modul 11. INTERCULTURAL ISSUES

• lntercultural teams
• Intercultural meetings
• Intercultural networking

Modul 12. WRITING

• CVs
• Job enquiry
• Invitation
• Acknowledgement
• Outlines
• Openings and introductions
• Describing visuals
• Linking ideas
• Forecasts